Terms & Conditions

Contacting Us

If you need more information about our merchandise or festival passes, we’re here to help. We also appreciate hearing your comments and suggestions. To get in touch for whatever reason please visit our Contact Page or call our office at 432 729 4449.

Order Information

We process, pack, and ship all orders within seven business days. You will receive an email with a delivery confirmation number when packages ship. International orders ship via USPS air. All domestic orders ship with USPS tracking and delivery confirmation included. If any unexpected delays occur please get in touch with us. Marfa Film Festival does not accept responsibility for packages lost or designated “delivered” in the USPS tracking system.

For questions regarding placed orders, please visit the Contact Page or email orders@marfafilmfestival.com and be sure to include your order number. You will receive a response within two business days.

Payment Options

We accept all major credit cards (Visa, MC, Amex, Discover) as well as Paypal.